Bikellorca

Frequently asked questions about our bike rental in Port de Pollença

Bikellorca

Frequently asked questions about bike rental

At Bikellorca we know that you may have many questions about bike rental. To help you in the best possible way, we have compiled the most frequently asked questions from our customers and answered them in detail. Read on to find out more about our service and renting a bike with us.

01. What types of bikes can I hire from your bike rental company in Port de Pollença?

At our bike rental in Port de Pollença, we offer a wide range of bikes, including mountain bikes, road bikes, city bikes and e-bikes. Each bike is regularly serviced and in top condition to ensure you have a safe and comfortable riding experience. Our e-bikes are particularly popular for longer tours and provide the perfect support on steep climbs.

02. How are the rents structured?

Rental prices vary depending on the type of bike and rental period. We offer flexible rental options, from hourly rates to daily and weekly rentals. You can find more detailed information about our prices on our website or contact us directly. We also offer special discounts for long-term rentals and groups.

03. What safety equipment is provided with the bikes?

Safety is our top priority. Each rented bike is provided with a helmet and a safety lock. We can also provide reflective vests and other safety equipment on request. Please inform us of your specific needs when booking so that we can prepare everything.

04. What should I do if my bike is damaged during the rental period?

If your bike gets damaged during the rental period, please contact us immediately. We have a fast and reliable roadside assistance service to help you in case of any issues. Minor repairs can often be performed on-site, and for major damage, we will provide you with a replacement bike as quickly as possible.

05. What routes and attractions do you recommend in the area around Port de Pollença?

The area around Port de Pollença offers a variety of breathtaking routes and attractions. We recommend bike tours along the coast, through picturesque villages, and through the impressive Tramuntana Mountains. Our team is happy to provide you with detailed maps and insider tips so you can discover the best routes. Don’t forget to visit the historical landmarks and charming cafés along the way.

06. How can I make a reservation, and what are the cancellation policies?

You can easily make a reservation online through our website or by phone. We recommend booking in advance, especially during peak season, to ensure the availability of your desired bike. If you need to cancel your reservation, please inform us as early as possible. Our cancellation policies are flexible, and in most cases, we offer a full refund or the option to reschedule your reservation for a later date.

07. When is a rental bike considered rented for one day?

A rental bike in Port de Pollenca is considered a day rental if you rent it from 9:00 AM and return it by 7:00 PM on the same day, or if you rent it from 4:00 PM and return it by 11:30 AM the next day. This policy allows you to use the bike for an extended period without additional costs. It is ideal for spending the afternoon and the next morning on extensive bike tours in the beautiful surroundings of Port de Pollença.

08. Is it possible to order a bike delivery?

Yes, we offer a convenient bike delivery service in Port de Pollença and the surrounding areas. Delivery costs are based on the distance: up to 20 km, the delivery fee is 20 euros; for distances over 20 km, the fee is 30 euros; and for distances over 50 km, the fee is 50 euros. This service is particularly advantageous if you wish to start directly from your hotel, vacation home, or another location in the region. This way, you can begin your bike tour conveniently and stress-free.